COVID-19 update.

An “E-mail plan” feature is being rapidly developed and is now in beta. It will be tested by Bexar County TX and is expected to be released early next week. Collectors can automatically offer, via e-mail, a default installment agreement or individually negotiate payment terms and conditions over the phone and then e-mail the respective plan.

The goal is to lessen the direct contact between the general public and collections/compliance staff.

Be safe…